Home Hot Spots
In many cases, you can use your personal cell phone as a personal hotspot, which will allow your laptop to access the internet. IMPORTANT: using your cell phone as a hotspot uses the data from your cell phone plan and may result in additional charges on your bill. Check with your cell phone provider on how to turn your phone into a hotspot (often, it can be found in the Settings on your phone).
NEW! Our partners at AT&T are automatically increasing mobile hotspot data by 15GB a month for each line on an unlimited plan that currently includes a monthly tethering allotment. That means if you’re on AT&T Unlimited Elite you’ll automatically get 45GB a month of tethering per line. Click here to see how to setup your AT&T mobile hotspot.
NEW! Our partners at Verizon are providing additional Mobile Hotspot data – up to 15 GB of free data across nearly all of their plans - to be used between now and the end of April. You may not see the additional allowance in your My Verizon account online, in the Verizon App, or on your bill. To be eligible, you must be on a qualifying postpaid (unlimited or shared), Jetpack or prepaid plan. Click here to learn more about Verizon's free Mobile Hotspot data.
NEW! Our partners at T-Mobile are providing current subscribers who currently have data plans with additional connectivity to learn and work. Current T-Mobile and Metro by T-Mobile customers who have legacy plans without unlimited high-speed data will get unlimited smartphone data for 60 days (excluding roaming). T-Mobile and Metro by T-Mobile customers on smartphone plans with hotspot data will have an additional 20GB of smartphone mobile hotspot (10GB per bill cycle for the next 60 days) for each voice line. (T-Mobile Connect excluded). Click here to learn more about T-Mobile's offer.
Free Internet Access
Community partners are offering free internet access to families, for a limted time. The information below is based on news reports from the companies:
Spectrum/Charter Communications: Families without internet will be able to get the service at no cost for 60 days from Charter Communications/Spectrum. Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. The service won't be free after 60 days. Customers will have to notify the company to cancel the service to avoid regular pricing. To enroll, call 1-844-488-8395. Installation fees will be waived for new student households.
Comcast/Xfinity: New customers will receive 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. Additionally, for all new and existing Internet Essentials customers, the speed of the program’s Internet service was increased to 25 Mbps downstream and 3 Mbps upstream. That increase will go into effect for no additional fee and it will become the new base speed for the program going forward. The company also shared that it will not disconnect a customer’s internet service or assess late fees if they contact the company that they can’t pay their bills during this period. To sign up, applicants can visit www.internetessentials.com or call 855-846-8376 for English and 855-765-6995 for Spanish.
Unlimited AT&T Home Internet: All AT&T consumer home internet wireline customers, as well as Fixed Wireless Internet, can use unlimited internet data. Additionally, we will continue to offer internet access for qualifying limited income households at $10 per month through our Access from AT&T program. We’ve expanded eligibility to Access from AT&T to households participating in the National School Lunch Program and Head Start. Additionally, we’re offering new Access from AT&T customers two months of free service. Call 1-855-223-0558 to sign up for Home Internet.