Housing and Unemployment Assistance

  • The COVID-19 coronavirus emergency has affected the incomes of many families, who might need help to pay bills or access needed help. Several community parners can help with your needs at home.

    Emergency Home Assistance

    Franklin County Job & Family Services - PRC Program
    The Prevention, Retention and Contingency program (PRC) is designed to provide short-term assistance for families struggling with a specific crisis situation, up to $1,500 one-time per year, to households with children (specifically, 1 minor under 18, or woman in 3rd trimester). Because of COVID -19, applications can be accessed online and submitted via email. Directions for submitting PRC applications are as follows:

    • Email applications to: franklin-cdjfs-agencyprc@jfs.ohio.gov
    • Subject line: Eviction PRC; Customer Last Name
    • Body of email: Please include all of the following information:
      • Full name (first and last name),
      • Any additional information that you feel will be pertinent to us processing the application.

    Click here to access the PRC Application online.

    Paying Utility Bills

    American Electric Power (AEP), the City of Columbus Water & Electric Departments, and Columbus Gas of Ohio have temporarily suspended non-payment disconnections during the COVID-19 outbreak.

    The City of Columbus Department of Utilities will be suspending water and power shut-offs. The suspension will last until April 15th.

    Unemployment Benefits

    Governor Dewine has expanded flexibility for Ohioans to receive unemployment benefits during Ohio’s emergency declaration period. Unemployment benefits will be available for eligible individuals who are requested by a medical professional, local health authority, or employer to be isolated or quarantined as a consequence of COVID-19, even if they are not actually diagnosed with COVID-19. In addition, the waiting period for eligible Ohioans to receive unemployment benefits will be waived.

    Click here to begin your online file (24 hours/day, 7days/week) or contact the Ohio Department of Job and Family Services at 1-877-644-6562 or TTY 1-888-642-8203 (excluding holidays).