The Office of Training and Development provides Microtraining for our CCS staff to assist with job-specific, soft skills and operational systems, skill and development. 


Microtraining can be described as educational content focused on a single learning objective that is delivered in a short modular format (often 5-10 minutes long). This content is typically designed as digital media and is meant to meet a specific learning outcome. While it can be used to offer formal education (or to accompany long-form training), microlearning is also increasingly being leveraged across a wide range of informal developmental activities that focus on performance improvement.