Needing Help with Parent Portal

Student Data Specialist Support for Parents/Parent Portal

My name is Jessica Householder, I am a Student Data Specialist and the newest member of the Division of Student Information Systems team. One of my main responsibilities is to assist families with their portal accounts. This includes setting the account up, resetting passwords, navigating the portal and connecting parents and staff through the educational technology our district utilizes. As you are aware, we have a designated email for parents who need assistance with their portal. We also now have a designated phone number that comes directly to me.

That number is 380-997-7245. We encourage parents to use the parentportalaccess@columbus.k12.oh.us email for issues.

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