For troubleshooting or repairs to Chromebooks, families can call the CCS IT Helpdesk at (614) 365-8425. The Helpdesk will determine if an appointment for a repair is needed, and schedule the appointment at the Kingswood Data Center, located at 1091 King Ave, Columbus, OH 43212. Scheduling an appointment is required due to current COVID safety and health concerns. We are unable to accommodate walk-ins at this time.