• Call Center

    ESL Language Assistance and Call Center

    NOTICE TO LIMITED ENGLISH PROFICIENT (LEP) PARENTS

    Free language assistance is available to Columbus City Schools parents regarding school programs and activities. A parent does not have to be of limited English proficiency in speaking, reading, writing, and comprehending English in order to be considered of limited English proficiency (LEP) but rather, it is only necessary that a parent be limited in at least one of these areas in order to be eligible to receive language assistance as needed. No other verification is necessary in order to receive language assistance. Services may be requested for, but not limited to, the following events: parent-teacher conferences, disciplinary hearings, IEP meetings, and 504 meetings. Please be advised that while parents may bring family members and friends to all school activities and meetings, the District shall be responsible for providing any necessary interpreting or translating services. For assistance, please contact the ESL Department at 614-365-8802.

    DO YOU NEED LANGUAGE ASSISTANCE TO SUPPORT COMMUNICATION WITH PARENTS?

    ESL Language Assistance and Call Center

    The personnel in our call center are able to assist with immediate emergency interpretation over the phone from the hours of 7:30- 4:30. With the exception of SPED meetings, we are able to assist with reaching out to parents who are bilingual in Spanish, Somali, Nepali, Arabic, and French.

     
    To assist parents, nurses, teachers, and other school personnel with district communication needs, please contact our:
     

    Language Assistance Center
    ESL Department 

    Primary Number: 
    Office Phone: 614 365 8802
     Fax: 614 365 8786
     
    Contact Myra Talley @ 614 365 8802
    or via email mtalley5678@columbus.k12.oh.us

    Examples of appropriate uses for the call center:

    1. To relay a simple message to a parent

    2. Assist with setting up an important meeting with the teacher

    3. A parent shows up in the office and communication support is needed on-the-spot

    3. A parent calls the office and communication support is needed - try to find out what their primary language is and the best phone number for an interpreter to call them back

    4. Conduct 3 way conference call for P/T conference