• Call Center

    ESL Language Assistance and CALL CENTER


    NOTICE TO LIMITED ENGLISH PROFICIENT (LEP) PARENTS

    Free language assistance is available to Columbus City Schools parents regarding school programs and activities. A parent does not have to be of limited English proficiency in speaking, reading, writing, and comprehending English in order to be considered of limited English proficiency (LEP) but rather it is only necessary that a parent be limited in at least one of these areas in order to be eligible to receive language assistance as needed. No other verification is necessary in order to receive language assistance. Services may be requested for, but not limited to the following events: parent-teacher conferences, disciplinary hearings, IEP meetings, and 504 meetings. Please be advised that while parents may bring family members and friends to all school activities and meetings, the District shall be responsible for providing any necessary interpreting or translating services. For assistance, please contact the ESL Department at 614-365-8802.


    DO YOU NEED LANGUAGE ASSISTANCE TO SUPPORT COMMUNICATION WITH PARENTS?

    ESL Language Assistance and Call Center

    The personnel in our call center is able to assist with immediate emergency interpretation over the phone from the hours of 8:15- 3:45. With the exception of SPED meetings we are able to assist with reaching out to parents who are bilingual in Spanish, Somali, Nepali, Arabic and French.


     
    To assist parents, nurses, teachers, and other school personnel with district communication needs, please contact our:
     

    Language Assistance Center 

    Due to COVID - 19, most of the CCS staff is working from home therefore we are providing an additional phone number to contact us. Please dial the primary phone number at this time. To best reach bilingual personnel, please TEXT the Google number provided below.

    • Spanish 
    Primary Number:
    (Office Number) 614 365 5118
     
    Secondary Numbers:
    Samia Dawah 614 526 8538
    Yaharia Crawford 614 526 4852
    Maritza Mercado 614 379 2956
    Dorkas James 614 427 3382
    Fernando Garcia 614 349 5089
    Sheerlene A Jones-Morgan 614 365 5118
     
     
    • Somali
    Primary Number:
    (Office Number) 614 365 8972
     
    Secondary Numbers:
    Fayza Diriye 614 382 0401
    Mohamed Esse 614 450 0371
    Amina Adam 614 526 9255
     
     
    • Nepali
    Primary Number:
    (Office Number) 614 365 3105
     
    Secondary Number:
    Bhim Basnet 614 434 6838
     
     
    • French
    Primary Number:
    (Office Number) 614 365 5327
     
    Secondary Number:
    Kuadio (Boris) Amani 614 407 6179
     
     
    • Arabic
    Primary Number:(Office Numbner) 614 365 6920 
     
    Secondary Number:
    Doha Dawah 614 682 9021
     
     
    • ESL Dept. at
    Primary Numbers: 
    Office Phone: 614 365 8802
    Secondary:
    614 379 3082
    Fax: 614 365 8786
     
    Contact Myra Talley @ 614 365 8802
    or via email mtalley5678@columbus.k12.oh.us
    if you have any questions

    Examples of appropriate uses for the call center:

    1. To relay a simple message to a parent

    2. Assist with setting up an important meeting with the teacher

    3. A parent shows up in the office and communication support is needed on-the-spot

    3. A parent calls the office and communication support is needed - try to find out what their primary language is and the best phone number for an interpreter to call them back

    4. Conduct 3 way conference call for P/T conference

    Click on the picture or the link below to request a
    Foreign Language Interpreter

     

    Interpreter

    Foreign Language Interpreter Request

    Please use the old Lotus Notes or ILEAD password to access this form. If you don't have a Lotus Notes or ILEAD password please contact Help Desk at 614 365 8425