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Department of Transportation
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The Columbus City Schools Department of Transportation is "moving students further ahead." Approximately 44,000 students receive transportation services from 1,000 dedicated employees, including supervisors and vehicle maintenance staff. Our buses travel across 220 square miles located primarily within the City of Columbus, Ohio.
Charter & Non-Public Requests
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Charter/Non-public school students who reside within the boundaries of the Columbus City School District can request transportation to school by completing an online Transportation Request. All transportation requests for charter/non-public school students must be made by the students' families using the Columbus City Schools Infinite Campus/Parent Portal Online Registration.
Bus Safety & Behavior
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- Student must ride assigned bus. No unauthorized passengers are allowed.
- Students must obey bus driver’s instructions at all times.
- School buses are not permitted to stop longer than necessary to pick up students. Therefore, school buses cannot wait for tardy students.
- Get on and off at assigned stop only.
- Transporting of animals, pets, or glass containers on bus is not allowed.
- Changing from seat to seat while the bus is in motion is not permitted.
- Excessive noise, loud talking, or laughter is not allowed.
- No noise or talking at railroad crossings and other danger points.
- Students may not extend any part of their bodies through the bus windows.
- Spitting or throwing any object from windows is not allowed.
- Smoking, vaping, eating, drinking, and littering are not allowed.
- Students may not use profane language.
- Students must observe rules for crossing the street when entering or exiting the bus.
- Parents are responsible for any damage to the bus caused by their children.
- Any conduct which could endanger any passenger or driver or which could result in damage to the vehicle is not allowed.
- The carrying of weapons by bus passengers is not permitted.
Transportation FAQs
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When will I receive my student’s bus routing information?
You will receive preliminary bus routing information will be viewable for CCS families in Parent Portal by August 15. Please continue to check the Parent Portal for any updates or changes to your routing information before August 21.
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Why is my student’s bus stop different this year from last year?
To enhance the reliability and efficiency of our bus transportation system for the 2023-2024 school year, the transportation department completed a comprehensive evaluation of our bus routes from the previous school year. The review's findings prompted our department to implement adjustments, including consolidating certain stops and routes, to enhance the quality of your child's daily commute to and from school.
As a result of these adjustments, your child's bus stop location for pickup and dropoff may be different from what it was in the previous school year. Check the Parent Portal frequently for the most up-to-date information, including bus stop location and time.
Your child's safety is our top priority, and we appreciate your understanding as we work to improve our transportation services. If you ever feel that the bus stop your child has been assigned to is unsafe, please get in touch with our Transportation Call Center at (614) 365-5074 between 10 a.m. to 2 p.m. Your feedback is important to us, and we are committed to addressing any concerns promptly.
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When should my student arrive at the bus stop?
Students should be at their assigned bus stop waiting for the bus five (5) minutes before the scheduled pick up time. Drivers are not required to wait for tardy students because it will make the balance of the route late. We have many students living on major roads and waiting would cause a traffic hazard.
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If my student is late to school due to the bus being delayed, is this an excused absence?
If a student is late for school due to a bus delay, it's an excused absence.
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If my student misses the school day because the bus didn’t pick him/her up, is this an excused absence?
If a student misses the school day because a bus didn't pick them up, it's an excused absence--whether or not the bus ever came has to be verified with transportation. Parents should call their child’s school to provide information.
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What should I do if my student misses the bus?
The parent/guardian should immediately call the Transportation Department at 614-365-5074. The Transportation staff will contact the driver of the assigned bus for pick up and verify on our GPS system that the bus did/did not arrive as assigned. If the bus missed the stop we will send another bus as soon as it becomes available. However, if the bus already stopped at the location, the parent/guardian will need to arrange transportation of the child to school.
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What if my child left something on the bus?
Call the Transportation Department, 614-365-5074. Any “Lost & Found” item will be stored at the Transportation Department for a period of two weeks.
Contact Us
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Columbus City Schools Transportation Department
1560 Moler Road
Columbus, Ohio 43207
614-365-5074
