Q.  How do I report building emergencies?

A. Contact B&G Customer Service during business hours (7:00 am-4:00 pm).

• After business hours, refer to the B&G emergency contact list

Q.  How do I schedule after school hours heating and cooling for extracurricular activities?

A. If its school related, enter a request in Famis.

• For a Building Use Application, the request will be entered through the Facilitron Building Use Process.

 Q.  How do I make requests for work in my building?

• A.  Log into FAMIS and create a work order or call B&G Customer Service at 365-5268.

 Q.  How do I get access to the Famis work order system?

• A.  Call B&G Customer Service at 365-5268.

         More information on how to create a service request in Famis HERE.

 Q.  How do I get status updates on my work orders?

• A.  Log into the FAMIS work order system on the B&G Intranet site and go to the “My Requests” tab.

 Q. What is the District’s bedbug protocol?

• A. The District’s bedbug protocol are located HERE

 Q. What is the process to request keys for my building?

• A. Enter a request into the Famis work order system on the B&G Intranet site on the “My Requests” tab.