Change of Address Process

  •  How to change your address:

      • Current CCS families must update their address and upload the necessary documents via the Annual Update in your Parent Portal*.

    The PowerPoint below provides a quick overview of how to complete the Annual Update.  There is also a full, step-by-step video below with more detailed information.

     

    Step By Step Directions of Annual Update (Full Video)


    Click here for the Necessary Documents to change an address

    •  It is important to note: A change of address due to a change in custody requires a new online registration and an enrollment appointment.

     

    We are here to help:

    Should you require assistance or need access to a computer/scanner, please contact Central Enrollment at 614-365-4011.  The prompts may be able to answer most of the questions.  However, if you still need assistance after listening to the prompts, please press (#) to leave a message, and one of our associates will call you back to assist or schedule you an appointment to come into Central Enrollment to use a computer/scanner.

    *If you are unable to retrieve your Parent Portal username or password, please send a request with your picture ID AND your child's name and birthday to parentportalaccess@columbus.k12.oh.us 

    If you can't find the information you're looking for, please review our Central Enrollment FAQ sheet. If you still have additional questions, please email centralenrollment@columbus.k12.oh.us  or call the Central Enrollment Center at (614) 365-4011.  You can also contact the FACTLine at 614-221-3228 or FACTLine@columbus.k12.oh.us